Privacy Policy
Last Updated: 30/10/2025
At Richmond Group Inc, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in compliance with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services.
1. Information We Collect
We may collect and process the following categories of information:
1.1 Personal Information
When you contact us, request legal assistance, or use our services, we may collect:
Your full name, contact details (email, phone, address), and occupation.
Case-specific information related to fund recovery or other legal matters.
Documentation you choose to share (such as correspondence, financial records, or evidence).
1.2 Technical and Usage Data
When you use our website, we may automatically collect:
Your IP address, browser type, device details, and operating system.
Pages you visit, duration of visits, and referring websites.
This helps us analyse site performance and improve user experience.
1.3 Cookies and Tracking Technologies
Our website uses cookies to enhance usability, personalize your experience, and gather analytics data.
You can modify or disable cookies through your browser settings at any time. For more details, refer to our Cookie Policy (if available).
2. How We Use Your Information
We process your personal information for the following purposes:
2.1 Providing Legal Services
To assess your case, communicate with you, and deliver the legal or consulting services you request.
2.2 Communication
To respond to your inquiries, provide updates, and send information about your case or related services.
With your consent, we may send newsletters or insights, which you may unsubscribe from at any time.
2.3 Website Operation and Improvement
2.4 Legal and Regulatory Compliance
To meet our obligations under applicable laws and professional regulations, including anti-money laundering (AML) and record-keeping requirements.
3. Legal Basis for Processing
We process your personal data based on one or more of the following lawful grounds under the UK GDPR:
Contractual necessity: To provide the services you request.
Legal obligation: To comply with our professional and statutory duties.
Legitimate interests: To improve services, protect our business, and prevent fraud.
Consent: When you explicitly agree to receive marketing or non-essential communications.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your data only in the following limited circumstances:
With trusted service providers (e.g., IT support, data hosting, or analytics) who process data under confidentiality agreements and only as instructed by us.
When required by law, court order, or regulatory authority.
With professional advisors such as barristers or experts, where necessary for case handling and always under confidentiality obligations.
5. Data Security
We use appropriate technical and organisational safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:
Encrypted communications and secure data storage.
Controlled staff access and confidentiality training.
Regular security audits and updates.
However, please note that no online data transmission can be guaranteed to be completely secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.
In most cases, legal files are retained for a minimum of six (6) years after case closure, unless a longer retention period is required by law.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
Access – Request a copy of the personal data we hold about you.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your data where legally permissible (“right to be forgotten”).
Restriction – Request that we limit processing of your data in certain circumstances.
Objection – Object to processing based on legitimate interests or direct marketing.
Data portability – Request transfer of your data to another service provider where applicable.
To exercise any of these rights, please contact us at office@richmondgroupinc.com
.
We may need to verify your identity before processing your request.
8. International Data Transfers
While we primarily process data within the United Kingdom and European Economic Area (EEA), if we transfer data internationally (for example, to service providers outside the UK/EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protection measures are in place.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations.
Any updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page regularly to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Address: International House, 36–38 Cornhill, London EC3V 3NG, United Kingdom
Headquarters: Agias Zonis 50, Arianthi Court, Limassol 3090, Cyprus
Phone: +44-2045714919
Email: office@richmondgroupinc.com
